Your AI-Native CRM. Built for You. Owned by You.

We build a chat-first CRM tailored to your sales process, deploy it on your infrastructure, and hand you the keys. No per-seat fees. No vendor lock-in. As AI gets smarter and cheaper, you keep the savings.

What Is MaxAct?

MaxAct is an AI-native CRM designed for small-to-mid-sized sales teams of 3 to 30 people. Unlike traditional CRM software that relies on forms, menus, and manual data entry, MaxAct uses a chat-first interface powered by frontier AI where sales reps interact with the system in plain English. When a rep says "I called ABC Corp and they want a sample shipped to Dallas," the AI automatically logs the activity, updates the lead record, schedules a follow-up, and drafts a confirmation email. MaxAct operates on a perpetual license model: customers pay a one-time build fee, and the CRM is deployed on their own infrastructure. There are no per-seat fees and no vendor lock-in. Ongoing infrastructure costs are paid directly to cloud providers, and decrease over time as AI inference costs drop. MaxAct serves all small sales teams including real estate agents, CPG brands, building materials distributors, commercial service contractors (HVAC, electrical, plumbing), industrial distributors, insurance agencies, staffing firms, and wholesale distributors across the United States.

70%

of rep time wasted on admin, not selling

Salesforce State of Sales, 2024

5.7 mo.

average ramp time for a new sales rep

SalesSo.com, 2025

$115K

average cost to replace one sales rep

Everstage, 2025

50–70%

of CRM implementations fail

Gartner / Industry Research

What Is an AI-Native CRM?

An AI-native CRM is a customer relationship management system where artificial intelligence is the primary interface, not a feature bolted onto a traditional form-based UI. In an AI-native CRM, sales reps interact with the system through natural language instead of navigating menus, filling out forms, or clicking through multi-step workflows. The AI handles structured data entry, activity logging, lead scoring, email drafting, pipeline updates, and follow-up scheduling automatically based on conversational input. This approach eliminates the administrative burden that causes traditional CRM adoption rates to stall at just 26% (SLT Creative, 2025). MaxAct is an AI-native CRM built for small-to-mid-sized sales teams of 3 to 30 people. It is powered by frontier AI models, deployed on customer-owned infrastructure with a perpetual license, and requires no per-seat subscription fees. Teams are typically productive on day one with zero formal training required.

Why Do CRM Implementations Fail?

Legacy CRMs were built in a different era. Years of bolt-on features created friction your reps pay for every day, and the SaaS pricing model means you pay more the bigger you grow.

30–40% of Rep Time Wasted

Your reps spend a third of their day navigating menus, filling out forms, and updating records instead of talking to prospects. 32% spend an hour or more daily on CRM data entry alone.HubSpot

Weeks to Ramp New Reps

The average new rep takes 5.7 months to reach full productivity. 84% of CRM training is forgotten within 90 days.Brevet Group Complex UIs slow onboarding to a crawl.

You're Paying for Features Nobody Uses

Enterprise CRMs ship hundreds of features your team will never touch. Only 26% of CRM users actually adopt the tool.SLT Creative You're paying for complexity nobody uses.

Seat-Based Pricing Punishes Growth

The more your team grows, the more you pay. Salesforce runs $25–$330/user/month. HubSpot charges a mandatory $1,500–$3,500 onboarding fee. Prices only go up.

The Industry Numbers Are Brutal

This is what sales teams deal with every day. MaxAct™ was built to change it.

50%+

of CRM projects fail to meet their objectives

Gartner

of CRM implementations exceed their planned budget

Johnny Grow, 2025

26%

average CRM adoption rate across industries

SLT Creative, 2025

49%

of CRM problems caused by slow user adoption

Forrester

MaxAct is different. If your team can use a chat bot, they can use it.

How MaxAct Works

Three steps. Zero forms. Your reps talk to the AI like a colleague, and it handles the rest.

1

Rep Tells the AI What Happened

"I called ABC Corp, they want a sample shipped to their Dallas office." One sentence. That's it.

app.maxact.ai
MaxAct CRM chat interface where a sales rep types a plain English message to the AI assistant

Click to enlarge

2

AI Handles the Busywork

Activity logged. Lead updated. Follow-up scheduled. Email drafted and sent through your inbox. Calendar event created. All in seconds. No clicks.

app.maxact.ai
MaxAct CRM AI response showing activity logged, lead record updated, follow-up scheduled, and email drafted automatically

Click to enlarge

3

Manager Sees Everything

Pipeline, leaderboard, and AI-suggested improvements. All live, without asking anyone to "update the CRM."

app.maxact.ai
MaxAct CRM manager dashboard showing real-time pipeline, team leaderboard, and AI-suggested improvements

Click to enlarge

What Features Does MaxAct CRM Include?

Every feature starts from one question: what would a CRM look like if you designed it from scratch in the AI era?

Next Most Important Action

An 8-factor scoring algorithm ranks every lead by urgency, fit, and momentum. The AI tells each rep who to call next and why.

app.maxact.ai
MaxAct CRM next most important action view showing AI-ranked leads with 8-factor scoring algorithm

Click to enlarge

One-Sentence Logging

No forms. No dropdowns. Just describe what happened in plain English and the AI structures everything.

app.maxact.ai
MaxAct CRM one-sentence logging where a rep types a plain English message and the AI structures the data automatically

Click to enlarge

AI Email Sends

Personalized follow-up emails generated in seconds. Send directly through Gmail or Outlook without leaving the CRM.

app.maxact.ai
MaxAct CRM AI-generated personalized follow-up email sent directly through Gmail or Outlook

Click to enlarge

Lead Discovery & Scoring

AI finds new prospects matching your ideal customer profile, or discovers companies similar to your best customers. Ranks your pipeline by likelihood to close.

app.maxact.ai
MaxAct CRM AI-powered lead discovery showing new prospects matched to ideal customer profile with scoring

Click to enlarge

Pipeline Board

Drag-and-drop kanban with real-time updates. Every deal at a glance, always current.

app.maxact.ai
MaxAct CRM pipeline board with drag-and-drop kanban columns showing deal stages from New to Won

Click to enlarge

Manager Command Center

Leaderboard, goal tracking, deal approvals, outcome-based learning with AI analysis of what's working, and coaching proposals your managers can approve or reject.

app.maxact.ai
MaxAct CRM manager command center showing sales leaderboard, pipeline analytics, and AI coaching proposals

Click to enlarge

Additional Features

  • Quotes & Orders — Create multi-line quotes with quantities, pricing, and expiration dates. Log orders and track them against leads.
  • Email & Calendar Sync — Send and receive email through Gmail or Outlook. Schedule meetings and check availability through Google or Outlook Calendar. Inbound emails auto-match to leads.
  • Phone & Dialer Logging — Calls from OpenPhone, Aircall, or any webhook-compatible dialer are automatically logged against the right lead. No manual entry.

How Does MaxAct's Perpetual License Work?

This isn't SaaS. It's a purpose-built CRM deployed on your infrastructure. No subscriptions, no vendor dependency.

1

Easy to Launch

Our Launchpad package deploys in under 30 minutes. Pick your options, click deploy, and your CRM is live on your own infrastructure. No waiting on us, no complex setup.

2

Start Selling

The only way to see the difference is to use it. Import your leads, let the AI prioritize your pipeline, and watch your team close more deals with less busywork. Results show up in the first week.

3

30 Day Money Back Guarantee

If MaxAct doesn't work for your team, we'll refund your purchase within 30 days. No questions, no hassle. We're confident because we've seen what happens when teams actually use it.

Your data lives in your accounts. Full auditability, full control.

AI inference costs drop every year, so your CRM gets cheaper to run over time

Simple architecture, built to last. No maintenance treadmill.

How Much Does MaxAct Cost?

Every package delivers a fully functional, AI-native CRM your team owns outright.

MaxAct uses a one-time build fee model instead of per-seat monthly subscriptions. You pay once for the design, development, and deployment of your CRM, then own it outright with a perpetual license. Your only ongoing costs are direct infrastructure fees including database hosting, app deployment, and AI inference paid directly to those providers. The primary cost is dependent on usage (not number of users) and these costs decrease over time as AI inference pricing drops. By contrast, traditional CRM subscriptions run $25–330 per user per month (Salesforce) or $20–150 per user per month (HubSpot), with onboarding fees of $1,500–3,500. The total cost of CRM ownership is typically 3× the sticker price when you factor in implementation, training, and a dedicated admin. MaxAct eliminates all of those hidden costs: no admin overhead, no training period, and no per-seat scaling penalty as your team grows.

Launchpad

Self-service deployment, full product

  • Full MaxAct CRM with all features
  • Deploy in under 30 minutes with our setup guide
  • AI chat, pipeline board, lead scoring, quotes, orders, reports
  • Gmail, Outlook, Google Calendar, Outlook Calendar
  • Lead discovery, company enrichment, CSV import
  • Phone/dialer webhook logging
  • Knowledge base and AI rules
  • Unlimited seats, no per-user fees
  • Email support

Best for: Sales teams ready to deploy and start selling right away

Book a Consultation
White Glove

Command Center

Managed deployment + custom work

  • Everything in Launchpad
  • We deploy and configure everything for you
  • Custom integrations (ERP, dialer, Slack, webhooks)
  • Custom workflows and reporting
  • AI prompt tuning for your industry and process
  • Extended training (manager + rep sessions)
  • Priority support

Best for: Teams that need custom integrations, workflows, or hands-on deployment

Book a Consultation

Both packages include the full MaxAct product with unlimited seats, bug fixes, security patches, and new feature releases. Command Center adds custom development, managed deployment, and ongoing priority support.

Need help later? Ad-hoc support available at an hourly rate. No retainer required.

Total Cost of Ownership: MaxAct vs. SaaS CRMs

Based on a 10-person sales team. MaxAct is the only CRM where costs go down over time.

MaxAct HubSpot Salesforce Pipedrive Close Attio Freshsales
Per Seat / Month $0 $20–$150 $25–$330 $14–$79 $9–$149 $29–$119 $9–$59
Implementation Included $1,500–$3,500 $10K–$150K DIY DIY DIY DIY
Dedicated Admin Not needed At scale ~$98K/yr At scale At scale At scale At scale
Training / User None needed $100–$300 $100–$300 $100–$300 $100–$300 $100–$300 $100–$300
Monthly (Yr 1) ~$250* $900 $800 $390 $990 $590 $390
12-Mo TCO Build fee + ~$3,000 infra $12,300 $9,600 $4,680 $11,880 $7,080 $4,680
24-Mo TCO Build fee + ~$5,400 infra $23,100 $19,200 $9,360 $23,760 $14,160 $9,360
36-Mo TCO Build fee + ~$7,200 infra $33,900 $28,800 $14,040 $35,640 $21,240 $14,040
Own your data? Yes No No No No No No

*MaxAct infrastructure costs (Supabase, AI API, hosting) are paid directly by you. Fully transparent, no markup. Costs decrease as AI inference prices drop year-over-year.

Competitor TCO based on subscription costs only (per-seat price x 10 users x months). HubSpot includes mandatory $1,500 onboarding fee. Implementation, training, and admin costs listed separately above and vary widely. Tiers used: HubSpot Sales Hub Professional, Salesforce Sales Cloud Professional, Pipedrive Growth (annual), Close Growth (annual), Attio Pro (annual), Freshsales Pro (annual). Prices as of March 2026.

With SaaS CRMs, your costs are locked in and only go up: every new seat, every annual renewal. With MaxAct, you pay once to build. Your infrastructure costs start low and trend lower as AI gets cheaper. Most teams hit the crossover point within the first year. By year two, the savings are substantial. They compound every year after that.

How MaxAct Compares

Legacy CRMs are great products built in a different era. Here's what changes when you start from scratch with AI at the core.

MaxAct HubSpot Salesforce Pipedrive Close Attio Freshsales
Rep Ramp Time Same day 1–2 weeks 2–4 weeks 3–5 days 1–3 days 3–5 days 3–5 days
Daily Efficiency Chat-first, zero forms Form-heavy UI Complex workflows Clean but manual Calling-focused Modern but manual Clean but manual
AI Coaching Included + Outcome Learning Add-on Einstein (extra cost) Scale plan Limited Limited (Freddy AI)
Pipeline Visibility Real-time, AI-updated Report-based Dashboard builder Visual pipeline Built-in reporting Real-time views Visual pipeline
Integrations Email, Calendar, Phone, Discovery 1,000+ apps AppExchange 400+ apps 100+ apps Growing Marketplace
Quotes & Orders Professional+ Limited
Email & Calendar Gmail + Outlook
Data Ownership You own everything Vendor-hosted Vendor-hosted Vendor-hosted Vendor-hosted Vendor-hosted Vendor-hosted

Frequently Asked Questions

What AI powers MaxAct?

MaxAct is powered by Claude (Anthropic). It uses two models: a faster model for everyday tasks like logging calls and looking up leads, and a more capable model for analysis, lead discovery, and coaching proposals. This keeps costs down without sacrificing quality. Support for other top models is on our roadmap, and if you prefer to run a locally hosted model, that's an option too.

Is my data secure?

Yes. Your data lives in your own Supabase account, not ours. You have full administrative control and full auditability over every record. Row-Level Security (RLS) is enabled by default, which means each user can only access the data they are authorized to see. All data is encrypted at rest and in transit. Your CRM data is never sent to MaxAct servers and is never used to train AI models. The infrastructure providers (Supabase, Vercel, Anthropic) each maintain SOC 2 compliance and enterprise-grade security practices. Because you own the infrastructure, you can audit access logs, set your own backup schedules, and comply with your industry's specific data retention requirements. If you ever want to leave, your data stays with you — there is no lock-in and no export fees.

Can I import from my current CRM?

Yes. MaxAct supports CSV import with built-in duplicate detection and AI-powered field mapping. You can migrate from HubSpot, Salesforce, Pipedrive, Close, Zoho, or any other CRM that exports to CSV. Upload your contacts, leads, deals, and activity history — the AI automatically maps your columns to MaxAct fields and flags potential duplicates before import. If you are currently tracking your pipeline in a spreadsheet (Google Sheets or Excel), that works too. For Command Center customers, we handle the full data migration for you, including cleaning up messy data and deduplicating records. Most migrations from an existing CRM take less than an hour for Launchpad and one to two days for Command Center with complex data.

What integrations are available?

MaxAct integrates with the tools small sales teams already use. For email, Gmail and Microsoft Outlook are fully supported for both sending and receiving — the AI can draft and send follow-up emails directly from your inbox. For scheduling, Google Calendar and Outlook Calendar sync automatically so every meeting is logged. For lead discovery, Apify powers automated prospect finding based on your ideal customer profile, and Apollo provides company enrichment data. For phone logging, webhook-based integrations work with dialers like OpenPhone and Aircall, automatically logging calls and summaries. Each integration is optional and can be enabled or disabled after deployment. Because MaxAct runs on your infrastructure, you can also build custom integrations with any tool that has an API — there are no marketplace restrictions or per-integration fees.

How long does setup take?

Launchpad deploys in under 30 minutes — you follow our step-by-step setup guide and your CRM is live. Command Center setup times may vary (typically 1–4 weeks) because we handle deployment, build custom integrations, and configure everything for your team.

What happens after handoff? Do I need you?

The architecture is simple and self-sustaining. Most clients never need us again. If you do, ad-hoc hourly support is available. No retainer, no contract. You can also hire any developer familiar with standard web technologies to make changes. It's your code. We recommend checking the Updates section in your MaxAct settings regularly to stay on top of the latest bug fixes, feature releases, and improvements.

Why not just use a SaaS CRM?

SaaS CRMs charge per seat, per month, forever. Prices only go up. With MaxAct, you pay once for the build. Your ongoing infrastructure costs are about $200-300/month and decrease as AI gets cheaper. By year two, you're saving thousands. You own your data, your code, and your workflow. No vendor lock-in.

How long does it take to train my team?

Traditional CRMs average 5.7 months to full rep productivitySalesSo.com, and 84% of training content is forgotten within 90 days.Brevet Group MaxAct works differently: reps talk to the CRM in plain English. No menus to memorize, no forms to fill out, no training manuals. Teams are productive on day one.

What does a CRM really cost?

More than the sticker price. Total CRM cost of ownership is typically 3x the subscription when you factor in implementation ($10K–$150K for Salesforce alone), training ($100–$300 per user), and a dedicated admin (~$98K/year salary). MaxAct is a one-time build with no per-seat fees, no admin overhead, and no hidden costs. Your only ongoing expense is infrastructure you pay directly, starting around $200–300/month.

What is an AI-native CRM?

An AI-native CRM is a customer relationship management system where artificial intelligence is the core interface, not an add-on. Instead of clicking through menus and filling out forms, your sales reps talk to the CRM in plain English. The AI logs activities, updates leads, drafts follow-up emails, scores prospects, and manages your pipeline automatically. MaxAct is an AI-native CRM built specifically for small sales teams of 3-30 people.

How much does MaxAct cost?

MaxAct uses a one-time build fee model instead of per-seat monthly subscriptions. You pay once for the build and deployment, then own your CRM outright. Your only ongoing costs are direct infrastructure fees (hosting, AI inference) starting around $200-300/month, which decrease over time as AI gets cheaper. Contact us for specific pricing based on your team size and requirements.

What industries does MaxAct serve?

MaxAct is built for all small sales teams including real estate agents, CPG brands, building materials distributors, commercial service contractors (HVAC, electrical, plumbing), industrial distributors, independent insurance agencies, staffing and recruiting firms, and regional wholesale distributors across the United States. The common thread is relationship-driven sales: companies with 3 to 30 salespeople who manage repeat conversations, follow-ups, quotes, and a pipeline of deals. These businesses typically do not have a dedicated CRM admin or IT department, which is exactly why MaxAct's chat-first interface and zero-learning-curve design works so well. If your sales team is currently tracking leads in spreadsheets, sticky notes, or email threads — or if you tried a traditional CRM and your reps stopped using it — MaxAct is built for you.

Stop renting your CRM.
Start owning it.

We'll build your CRM, deploy it on your infrastructure, and hand you the keys. One build. Full ownership. No recurring fees to us, ever.

The true cost of losing a sales rep goes far beyond the replacement hire. It's months of lost momentum, stalled deals, and a pipeline that has to be rebuilt from scratch. Average rep tenure: 18 months. HubSpot